FAQ EN - Revision history

Claude.Terrier at 14:47, 14 June 2014

2014-06-14T14:47:41Z

← Older revision		Revision as of 14:47, 14 June 2014
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	''''You can ''only'' make use of external/alternative timetable when you have a valid license key for the simulation.'''		''''You can ''only'' make use of external/alternative timetable when you have a valid license key for the simulation.'''
	*1. Store the Timetable (mdb-file) somewhere on your hard disk. This is typically done in a folder called 'C:\Users\[Name]\Documents\Signalsoft\[sim name]\Data' or ':\Users\[Name]\Documents\Signalsoft\[sim name]\Downloads'.		*1. Store the Timetable (mdb-file) somewhere on your hard disk. This is typically done in a folder called 'C:\Users\[Name]\Documents\Signalsoft\[sim name]\Data' or 'C:\Users\[Name]\Documents\Signalsoft\[sim name]\Downloads'.
	*2. In the Simulation you can set which "own" timetable you would like to use. This can be found under '''Settings -> Simulation'''.		*2. In the Simulation you can set which "own" timetable you would like to use. This can be found under '''Settings -> Simulation'''.

ErwinL: /* How can I use an external/alternative timetable? */

2014-03-23T11:10:37Z

How can I use an external/alternative timetable?

@@ Line 40: / Line 40: @@
 If you don't want to lose an old (self-made) timetable, you can rename the file name of the new timetable.
 The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use custom timetables''.
 ==Why isn't the train number box renumbering?==

SignalAdmin: /* Help! I didn't get a confirmation email */

2014-01-06T20:20:08Z

Help! I didn't get a confirmation email

← Older revision		Revision as of 20:20, 6 January 2014
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	=== Help! I didn't get a confirmation email ===		=== Help! I didn't get a confirmation email ===
	* if you entered in a wrong email address: it's hard for us to correct that! Just try again after 2 hours or so!		* if you entered in a wrong email address: it's hard for us to correct that! Just try again after 2 hours or so! About 5-10% of the registrations are affected by that.
	* check your spam folder, please! There are several "post man" email servers that are very overzealous and just throw away the email, without telling you! We can't change that. Please ensure that we can send you emails! (The email we send it from, you can find in the .pdf manual)		* check your spam folder, please! There are several "post man" email servers that are very overzealous and just throw away the email, without telling you! We can't change that. Please ensure that we can send you emails! (The email we send it from, you can find in the .pdf manual)
	* we do NOT reply to email systems that require us to register/confirm the sending of an email. The system monitoring is done by a team, we simply have no time for that.		* we do NOT reply to email systems that require us to register/confirm the sending of an email. The system monitoring is done by a team, we simply have no time for that.
	* did you buy a 2nd hand CD? Notice that we ONLY send the licence key to the first person that registers. The issuance of a licence key is a free and voluntary service from us.		* did you buy a 2nd hand CD? Notice that we ONLY send the licence key to the first person that registers. The issuance of a licence key is a free and voluntary service from us.

	=== Oh! I got the confirmation email and clicked on the link, but still don't have the licence key! ===		=== Oh! I got the confirmation email and clicked on the link, but still don't have the licence key! ===

SignalAdmin: /* How do I get and install my licence key? */

2014-01-06T19:42:47Z

How do I get and install my licence key?

← Older revision		Revision as of 19:42, 6 January 2014
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	Within 10-60 minutes after registering, you'll receive a confirmation email (which verifies that your email address actually exists, and was typed correctly.) '''Register only once.'''		Within 10-60 minutes after registering, you'll receive a confirmation email (which verifies that your email address actually exists, and was typed correctly.) '''Register only once.'''

	Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, [[Licence Keys\|follow the steps provided here]].		Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, [[Licence Keys\|'''follow the steps provided here''']].

	=== Help! I didn't get a confirmation email ===		=== Help! I didn't get a confirmation email ===

SignalAdmin: /* How do I get and install my licence key? */

2014-01-06T19:42:15Z

How do I get and install my licence key?

← Older revision		Revision as of 19:42, 6 January 2014
Line 13:		Line 13:
	Within 10-60 minutes after registering, you'll receive a confirmation email (which verifies that your email address actually exists, and was typed correctly.) '''Register only once.'''		Within 10-60 minutes after registering, you'll receive a confirmation email (which verifies that your email address actually exists, and was typed correctly.) '''Register only once.'''

	Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, ~~follow the steps provided~~ [[Licence Keys\|here]].		Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, [[Licence Keys\|follow the steps provided here]].

	=== Help! I didn't get a confirmation email ===		=== Help! I didn't get a confirmation email ===

SignalAdmin: /* How do I get and install my licence key? */

2014-01-06T19:40:57Z

How do I get and install my licence key?

← Older revision		Revision as of 19:40, 6 January 2014
Line 15:		Line 15:
	Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, follow the steps provided [[Licence Keys\|here]].		Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, follow the steps provided [[Licence Keys\|here]].

			=== Help! I didn't get a confirmation email ===
			* if you entered in a wrong email address: it's hard for us to correct that! Just try again after 2 hours or so!
			* check your spam folder, please! There are several "post man" email servers that are very overzealous and just throw away the email, without telling you! We can't change that. Please ensure that we can send you emails! (The email we send it from, you can find in the .pdf manual)
			* we do NOT reply to email systems that require us to register/confirm the sending of an email. The system monitoring is done by a team, we simply have no time for that.
			* did you buy a 2nd hand CD? Notice that we ONLY send the licence key to the first person that registers. The issuance of a licence key is a free and voluntary service from us.

			=== Oh! I got the confirmation email and clicked on the link, but still don't have the licence key! ===
			* again, please check your spam folder. There are some systems that don't allow a text file with the ending .key to get through. Please make sure we can send you emails!
			* if we discover malicious use of the registration key, we will NOT send out a licence key or otherwise inform you about the non-issuance of the key.
			* feel free to contact us via the known feedback email address (see manual .pdf) if you have questions. We're there to answer!

	==How can I use an external/alternative timetable?==		==How can I use an external/alternative timetable?==

SignalAdmin: /* How can I use an external/alternative timetable? */

2013-03-23T02:54:15Z

How can I use an external/alternative timetable?

← Older revision		Revision as of 02:54, 23 March 2013
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	* Preferred Custom Timetable : the timetable mdb-file you want to use, i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data\[timetable-file-name].mdb'		* Preferred Custom Timetable : the timetable mdb-file you want to use, i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data\[timetable-file-name].mdb'

	If you don't want to ~~loose~~ an old (self-made) timetable, you can rename the file name of the new timetable.		If you don't want to lose an old (self-made) timetable, you can rename the file name of the new timetable.
	The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use custom timetables''.		The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use custom timetables''.

ErwinL: /* How can I use an external/alternative timetable? */

2013-03-22T20:10:47Z

How can I use an external/alternative timetable?

← Older revision		Revision as of 20:10, 22 March 2013
Line 19:		Line 19:

	''''You can ''only'' make use of external/alternative timetable when you have a valid license key for the simulation.'''		''''You can ''only'' make use of external/alternative timetable when you have a valid license key for the simulation.'''
	*1. Store the Timetable (mdb-file) somewhere on your ~~harddisk~~. This is typically done in a folder called 'C:\Users\[Name]\Documents\Signalsoft\[sim name]\Data' or ':\Users\[Name]\Documents\Signalsoft\[sim name]\Downloads'.		*1. Store the Timetable (mdb-file) somewhere on your hard disk. This is typically done in a folder called 'C:\Users\[Name]\Documents\Signalsoft\[sim name]\Data' or ':\Users\[Name]\Documents\Signalsoft\[sim name]\Downloads'.
	*2. In the Simulation you can set which "own" timetable you would ~~ike~~ to use. This can be found under '''Settings -> Simulation'''.		*2. In the Simulation you can set which "own" timetable you would like to use. This can be found under '''Settings -> Simulation'''.

	[[File:Faq external timetable en.png\|15%\|none]]		[[File:Faq external timetable en.png\|15%\|none]]

	* Activate the option 'Use ~~external timetable~~'.		* Activate the option 'Use custom timetables'.
	* ~~Folder~~ : normally this is the default folder ''		* Custom timetable directory : normally this the default folder is set for you here, but you can change it where needed.
	* ~~Dateipfad (Verknüpfung zur Datei)~~: ~~normalerweise ist das Standard~~-~~Pfad i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data'~~		* Preferred Custom Timetable : the timetable mdb-file you want to use, i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data\[timetable-file-name].mdb'
	* External timetabel : i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data\[timetable-file-name].mdb'

	If you don't want to loose an old (~~selfmade~~) timetable, you can rename the ~~filename~~ of the new timetable.		If you don't want to loose an old (self-made) timetable, you can rename the file name of the new timetable.
	The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use ~~external timetable~~''.		The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use custom timetables''.

	==Why isn't the train number box renumbering?==		==Why isn't the train number box renumbering?==

ErwinL: /* How can I use an external/alternative timetable? */

2013-03-22T19:57:22Z

How can I use an external/alternative timetable?

← Older revision		Revision as of 19:57, 22 March 2013
Line 22:		Line 22:
	*2. In the Simulation you can set which "own" timetable you would ike to use. This can be found under '''Settings -> Simulation'''.		*2. In the Simulation you can set which "own" timetable you would ike to use. This can be found under '''Settings -> Simulation'''.

	[[File:Faq external timetable de.png\|15%\|none]]		[[File:Faq external timetable en.png\|15%\|none]]

	* Activate the option 'Use external timetable'.		* Activate the option 'Use external timetable'.
Line 31:		Line 31:
	If you don't want to loose an old (selfmade) timetable, you can rename the filename of the new timetable.		If you don't want to loose an old (selfmade) timetable, you can rename the filename of the new timetable.
	The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use external timetable''.		The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use external timetable''.


	==Why isn't the train number box renumbering?==		==Why isn't the train number box renumbering?==

ErwinL at 11:57, 21 March 2013

2013-03-21T11:57:27Z

← Older revision		Revision as of 11:57, 21 March 2013
Line 14:		Line 14:

	Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, follow the steps provided [[Licence Keys\|here]].		Once you have registered and confirmed your email, you may receive a licence key within 48 hours. Once you receive a licence key, follow the steps provided [[Licence Keys\|here]].


			==How can I use an external/alternative timetable?==

			''''You can ''only'' make use of external/alternative timetable when you have a valid license key for the simulation.'''
			*1. Store the Timetable (mdb-file) somewhere on your harddisk. This is typically done in a folder called 'C:\Users\[Name]\Documents\Signalsoft\[sim name]\Data' or ':\Users\[Name]\Documents\Signalsoft\[sim name]\Downloads'.
			*2. In the Simulation you can set which "own" timetable you would ike to use. This can be found under '''Settings -> Simulation'''.

			[[File:Faq external timetable de.png\|15%\|none]]

			* Activate the option 'Use external timetable'.
			* Folder : normally this is the default folder ''
			* Dateipfad (Verknüpfung zur Datei): normalerweise ist das Standard-Pfad i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data'
			* External timetabel : i.e. 'C:\Users\[Name]\Documents\Signalsoft\Braunschweig Hbf\data\[timetable-file-name].mdb'

			If you don't want to loose an old (selfmade) timetable, you can rename the filename of the new timetable.
			The built-in timetable will not get lost. You can always revert to the built-in timetable, by disabling the ''Use external timetable''.


	==Why isn't the train number box renumbering?==		==Why isn't the train number box renumbering?==